Jiffy Lube

150 N. Dairy Ashford

[email protected]

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Jiffy Lube International, Inc is a corporation organized under the laws of the State of Delaware. Their principal business address is 150 N. Dairy Ashford, Houston, Texas 77079. They have offered franchises  since 1979. Jiffy Lube International, Inc is a wholly owned subsidiary of Pennzoil-Quaker State Company dba”SOPUS Products”.

Jiffy Lube service centers (referred to in this FDD as “service center(s)”) offer oil change and lubrication services for cars and light trucks, as well as light repair services and other similar or ancillary products and services, some of which we require to be offered and some of which are approved, but optional. Services that are neither required nor approved may not be offered. If you enter into a Franchise Agreement (as defined below) with us, you will be required to strictly comply with the Franchise Agreement and our Policies & Procedures Manual (“Policies & Procedures Manual”), which together will govern your relationship with us. We may periodically revise the contents of the Policies & Procedures Manual, and you must comply with each new or changed standard. Our primary Jiffy Lube Signature Service® Oil Change involves changing a vehicle’s oil with up to five quarts of quality motor oil and changing the oil filter; inspecting the vehicle’s brake fluid level in transparent reservoirs, serpentine belts, car blades, antifreeze/coolant reservoir levels, engine filtration system, exterior lights, and the chassis (lubricating it when applicable); checking and filling the vehicle’s tire pressure; checking the vehicle’s vital fluids (including the vehicle’s transmission/transaxle, differential, transfer case, power steering, windshield washer and battery water, but excluding sealed batteries); cleaning the exterior windows; and vacuuming the interior floors. Jiffy Lube service centers may also offer a second type of oil change service, the Value Oil Change Plus (“VOCP”), which is targeted at value conscious consumers. VOCP is an optional service oil change service that Jiffy Lube service centers may choose to add to their service menu. Jiffy Lube requires those franchisees opening new service centers under the BTS Program, or otherwise using our funding, to participate in the Jiffy Lube Multicare® program (“Jiffy Lube Multicare Program”). If a franchisee is opening a new service center that is converting from a different concept, and the franchisee is not using any of our funding programs or not otherwise participating in the BTS Program (described further below in this section), the new service center will not be required to participate in the Jiffy Lube Multicare Program. In addition to the services that franchisees are typically required to offer under the Franchise Agreement (as defined below) and the Policies & Procedures Manual, by executing the Jiffy Lube Multicare Franchise Agreement Addendum in the form attached as Exhibit M-3 to this FDD, franchisees also agree to use certain types of equipment and to offer the following services at their service centers: (i) battery testing; (ii) battery replacement; (iii) brake replacements; (iv) brake repairs; (v) brake fluid exchange; (vi) spark plug replacement; and (vii) CV joint and boot replacements. Service centers that participate in the Jiffy Lube Multicare Program also have the option to offer certain ancillary services, which currently include, for example: (i) engine diagnostic services; (ii) light engine repairs; (iii) suspension parts replacement; (iv) shock and strut replacement; (v) tire replacement service; (vi) tire repair service; (vii) vehicle heating ventilation and air conditioning repair; (viii) wheel alignment service; and (ix) driveline replacement and repair. Service centers that participate in the Jiffy Lube Multicare Program must employ a technician that has achieved A5 certification from the National Institute for Automotive Service Excellence (ASE). If you or entities under common control or ownership with you collectively own and operate multiple service centers that participate in the Jiffy Lube Multicare Program, you must have at least one A5 certified technician for every one to five service centers in a franchisee’s entity group, although you may retain additional certified technicians at your discretion. You will also need to invest in the appropriate equipment and tools to perform these services. We may modify, discontinue, or add to our optional and/or required services and may test additional service offerings. We offer three versions of our standard form of franchise agreement for a freestanding service center. Except as otherwise indicated in this FDD, we refer to all versions collectively as the “Franchise Agreement.” The first two versions of the Franchise Agreement described in this paragraph involve your participation in one of our products purchase programs. The first version, which is the only version of the Franchise Agreement that we offer to new franchisees (i.e., franchisees who are not a party to a currently effective franchise agreement with us or who are opening a new service center), is the SOPUS Products/Jiffy Lube Pacesetter Program Franchise Agreement (or “Pacesetter Franchise Agreement”). The Pacesetter Franchise Agreement enables the franchisee to participate in the Pacesetter Program (defined below). The second version of the Franchise Agreement is the SOPUS Products/Jiffy Lube Fast Lube Program Franchise Agreement, also known as the “New Way Forward Franchise Agreement” (“NWF Franchise Agreement”), and is only offered to franchisees that currently participate in the Fast Lube Program (defined below). These product supply franchise agreements may be referred to collectively as the “Product Supply Franchise Agreement.” The third version of our standard form of franchise agreement is referred to in this FDD as the “Non-Product Supply Franchise Agreement” and does not permit the franchisee to participate in one of our products supply purchase programs, described in the following paragraph. Under both the SOPUS Products/Jiffy Lube Pacesetter Program (“Pacesetter Program”) and the SOPUS Products/Jiffy Lube Fast Lube Program (“Fast Lube Program”), the franchisee will: (i) pay a reduced royalty fee, (ii) acquire and use in connection with its operation of its franchised Jiffy Lube service center certain products supplied by our affiliate, SOPUS Products, and (iii) contribute to the Jiffy Lube National Advertising Fund (“NAF”), as described in Items 6 and 11 below. (These product supply programs may be referred to collectively as the “Product Supply Program.”)