Right at Home

6700 Mercy Road, Suite 400

[email protected]

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Right at Home, Inc. is a Nebraska corporation that was incorporated on July 8, 1999. Their principal address is 6464 Center Street, Suite 150, Omaha, Nebraska 68106.  They do business under their corporate name and the names “Right at Home” and “RAH Staffing Services.” They have offered franchises since May 5, 2000.

Right at Home Franchised Businesses specialize in an array of services including, but not limited to, providing hands-on personal care, non-medical care, in-home care, assistance and companionship care services to seniors and other adults (“Core Services”) and (i) supplemental staffing services for nursing homes, hospitals, other home health agencies and other medical settings; (ii) skilled care and other in-home medical care; and (iii) other related products, materials, and equipment that we have or may develop and implement that you are authorized, but not required, to provide (“Ancillary Services”) (the Core Services and Ancillary Services are collectively referred to as a “Franchised Business”). We grant franchises for, and may periodically operate, businesses under the “Right at Home” trademark which is our principal mark; and we use a secondary mark “RAH Staffing Services” to identify our supplemental staffing services. Unless prohibited by state or federal law, if you desire to offer to your clients Ancillary Services relating to skilled care (“Skilled Care Services”), you must apply to us for our prior written approval, which we have the right to provide or deny. To be eligible to offer Skilled Care Services (i) you must have completed the Right Start Program; (ii) you must not have any uncured defaults under the Franchise Agreement; (iii) you must comply with all federal, state, and local laws and regulations, including obtaining all applicable licenses and permits (such as those required by applicable Nurse Practice’s Act); (iv) you, or a qualified person designated by you, must have successfully completed our applicable training program pertaining to Skilled Care and must have satisfactorily completed a third party accreditation program acceptable to us; (v) you must follow the guidelines outlined in the Right at Home Private Duty Policy and Procedure Manual; (vi) you must satisfy any other requirements established by us that we believe are necessary for a Franchised Business to offer Skilled Care Services, including insurance requirements; and (vii) you must execute the Skilled Care Amendment to the Franchise Agreement in a form similar to Exhibit G to the Franchise Agreement. If permitted by applicable law, you may determine the referrals for services you will accept based on the skill level of your personnel; provided such services are in compliance with our System and business model (as we may determine). We have the right to revoke our approval for you to offer Skilled Care Services if you fail or refuse to continue to meet any of these conditions. If you acquire the right to operate an existing Franchised Business, you must also meet these requirements to offer Skilled Care Services. Each Franchised Business operates in accordance with our system (“System”). The distinguishing characteristics of the System include the Right at Home Confidential Best Practices Manual and the Brand Standards Manual, uniform operating methods, procedures, and techniques; other confidential operations procedures; and, methods and techniques for record keeping, personnel management and training, marketing and advertising (collectively, the “Manuals”); and, the “Right at Home” and “RAH Staffing Services” marks along with other means of identification including certain trademarks, service marks, and logos as are now designated or may be designated in the future (collectively, the “Marks”), all of which we may change, improve and further develop periodically. As described in this Franchise Disclosure Document, we offer a franchise grant for a single Franchised Business under the terms and conditions of the Franchise Agreement attached as Exhibit B, which will be the actual contract between you and Right at Home, and which describes your rights and obligations. If you desire to develop more than one franchised business in a specified territory you must sign a Franchise Agreement for each Franchised Business.

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