Rita's Ice-Custard-Happiness

1210 NORTHBROOK DRIVE, SUITE 310

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The franchisor is RITA’S FRANCHISE COMPANY, LLC, a Delaware limited liability company, with its principal business address at 1210 Northbrook Drive, Suite 310, Trevose, Pennsylvania 19053. It is a wholly-owned subsidiary of RWIFC Holdings, LLC. The brand system was operated by predecessors from 1984.

Shops We offer franchises to individuals and entities to operate Rita’s shops under the System. The term “Shop” will refer to both standard Rita’s shops (“Standard Shops”) and express Rita’s shops (“Express Shops”). You will operate the Shop under the terms of a franchise agreement, the current form of which is attached as Exhibit A to this Disclosure Document (the “Franchise Agreement”). The Franchise Agreement will grant you a territory (the “Territory”). Standard Shops must offer the full assortment of Menu Items we designate for Standard Shops, and Express Shops must offer the full assortment of Menu Items we designate for Express Shops. Express Shops operate at unique locations (such as highway rest stops, parks, universities, sports arenas, convention centers, airports, transportation terminals, theme parks, military bases and other similar types of locations) and we require less Menu Items for Express Shops than we require for Standard Shops. However, each Express Shop must be self-contained and have a production area. Shops are either (i) year around shops that operate all year (“Year Around”) or (ii) seasonal shops that operate during a period designated by us in the Manuals (“Seasonal”). We may change the required operating period for Seasonal shops. The Franchise Agreement will designate whether the Shop is Year Around or Seasonal based on what you and we agree upon prior to signing the Franchise Agreement. Satellites If you own a Shop and meet certain criteria, we may offer you the opportunity to establish and operate a satellite shop (“Satellite”) supported by the Shop. The Satellite is supported by the Shop’s production capability and will sell approved Menu Items for Satellites (“Satellite Menu Items”). If we grant you the right to operate a Satellite, you must sign the Satellite Addendum (the “Satellite Addendum”) to the Franchise Agreement and pay us a fee. The current form of the Satellite Addendum is attached as Exhibit B to this Disclosure Document. We do not offer the opportunity to operate a Satellite to any party that does not operate a Shop and is not in full compliance with their Franchise Agreement. Mobile Units If you own a Shop and meet certain criteria, we may offer you the opportunity to operate a mobile unit(s) (“Mobile Unit(s)”) supported by the Shop. A Mobile Unit(s) is an approved special, freestanding mobile unit (including mobile carts, stationary carts, kiosks, trailers and vans), which is decorated to meet our specifications. The Mobile Unit(s) is supported by the Shop’s production capability and will sell approved Menu Items for mobile units (“Mobile Menu Items”). If we grant you the right to operate a Mobile Unit(s), you must sign the Mobile Addendum (the “Mobile Addendum”) to the Franchise Agreement and pay us a fee. The current form of the Mobile Addendum is attached as Exhibit C to this Disclosure Document. The Mobile Addendum will grant you the right to operate up to three Mobile Units. We do not offer the opportunity to operate a Mobile Unit(s) to any party that does not operate a Shop or is not in full compliance with their Franchise Agreement. Under the Mobile Addendum, your Mobile Unit(s) may engage in approved off-premises special events, activities or sales, including specialty parties, festivals and business events (“Mobile Events”) in the Territory for the Shop. A Mobile Event is any event where there are multiple customers that pay individually for Mobile Menu Items sold at the event site. You may not use a Mobile Unit at any event site (including Mobile Events and Catering Activities) unless you have submitted to us a request for approval (“Mobile Event Request”) and we have approved the Mobile Event Request.