SuperShuttle

4740 Northgate Blvd., Ste. 100 Department of Sacramento, California 95834

[email protected]

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SuperShuttle is a Delaware corporation that was incorporated on October 14, 1986 and does business as SuperShuttle. SuperShuttle’s principal business address is 14500 N. Northsight Blvd., Suite 329, Scottsdale, Arizona 85260, telephone (480) 609 3000. Neither SuperShuttle nor SuperShuttle Sacramento has any predecessors

SuperShuttle Sacramento grants to independent businesses the right to operate one “SuperShuttle System” van during certain specified hours to provide shared ride shuttle services and certain other services for a ten-year term within a certain geographic area and to participate 1 SMF2019(10-yr) \40768723\2 in the SuperShuttle trip generating system. SuperShuttle Sacramento reserves the right to refuse to grant you or any other person additional franchises. A factor in determining whether to grant additional franchises may be SuperShuttle Sacramento's policy as of the date this Disclosure Document was issued of not permitting franchisees or their owners to own rights in more than 5% of SuperShuttle Sacramento's franchises or unit franchisees. You choose the hours during which you will operate. Your operations are subject to laws and regulations that affect the transportation industry. These include limitations on the number of hours an individual may drive, but you may employ additional operators who meet regulatory authorities' criteria and those criteria that are part of the SuperShuttle system and marketing plan. For administrative purposes, if you choose a 24-Hour Franchise, SuperShuttle Sacramento will consider each “day” to begin at 12 noon and continue until 12 noon of the next day. If you choose an AM Franchise, you operate during a 14-hour period each day from 1:00 a.m. to 3:00 p.m. If you choose a PM Franchise, you operate during a 14-hour period from 11:00 a.m. to 1:00 a.m. If you choose an Overnight Franchise, you operate during a 14-hour period from 5:00 p.m. to 7:00 a.m. If you operate an AM Franchise, a PM Franchise or an Overnight Franchise, your system fee is lower (see Item 6). Up to two times each calendar year, you can change your franchised hours if you give SuperShuttle Sacramento at least one week's written notice. Not all types of franchises may be available at all times. You may also conduct charter operations which are pre-arranged transportation between locations (other than airports or other regulated transit hubs (e.g. train stations, bus stations, ferry and cruise ship terminals), including exclusive non-shared transportation, within your area. Charter operations do not include the use of the SuperShuttle trip generating system. However, if required by a regulatory authority, you must maintain records of the charter operations. You may not conduct charter or shuttle operations in competition with SuperShuttle. This restriction is necessary to safeguard the brand image and to protect the interests and investments of all the franchisees, and is customary in franchised businesses. Accordingly, you may not use any equipment provided by SuperShuttle or carry any label or mark of SuperShuttle for any purpose except as permitted in the Unit Franchise Agreement with SuperShuttle Sacramento. You are further prohibited from using or disclosing any proprietary information or methods for any purpose except in furtherance of your Unit Franchise Agreement with SuperShuttle Sacramento. You may use your SuperShuttle vehicle for any legal use which does not 1) compete for airport passenger transportation business with other SuperShuttle franchisees or SuperShuttle Sacramento: or 2) impugn or damage the SuperShuttle franchise system or SuperShuttle's trademarks or goodwill, as long as you affix an appropriate magnetic and dashboard sign indicating PRIVATE CHARTER or NOT IN SERVICE to your vehicle. This does not apply when you are using your vehicle for charter operations. In addition to the franchise business described above, SuperShuttle Sacramento may offer you other opportunities to bid on contracted services that SuperShuttle Sacramento may have available from time to time. These might include separate opportunities to provide services, such as accessible services, between terminals in the airport or to other facilities or agencies. These business opportunities will be offered to all SuperShuttle Sacramento franchisees that meet the terms set by the customer, on a “first come, first served” basis. You may accept or decline the offer to bid. If you do bid and receive the right to provide one of these contracted services, you must complete the service. You must also adhere to pricing and gratuity requirements that SuperShuttle Sacramento has agreed to provide. You may also have to sign a separate independent contractor agreement with SuperShuttle Sacramento to provide the service. SMF 2019(10-yr) \40768723\2 When you pay a $1,500 security deposit to SuperShuttle Sacramento, SuperShuttle Sacramento installs the decals on your vehicle and certain equipment for your vehicle, SuperShuttle Sacramento will provide you and each of your operators access to the SuperShuttle Operator App. The equipment SuperShuttle Sacramento installs in your vehicle is a passenger assist bar and an on-board camera such as SmartDrive®. This equipment may also include automated vehicle identification transponders. The airport authority may require that SuperShuttle Sacramento install an automated vehicle-tracking device in your vehicle at any time. You pay $250.00 to' SuperShuttle Sacramento for the cost to install the decals on your vehicle and to remove them when your Unit Franchise Agreement expires or terminates. If you lease your vehicle from SuperShuttle Sacramento or its affiliate, you will not have to pay this fee since the decals will be installed as part of your vehicle lease. SuperShuttle Sacramento loans this equipment and provides access to the SuperShuttle Operator App to you for your use while you are a franchisee. These loans are secured by a grant to SuperShuttle Sacramento of a security interest in your franchised vehicle. If you sign the Unit Franchise Agreement in connection with a renewal term, you must also sign the Renewal Addendum attached as Exhibit I to the Unit Franchise Agreement.

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