Surface Specialists
Company Information
621-B Stallings Road
The franchisor is Surface Specialists Systems, Inc., a North Carolina corporation, incorporated on December 8, 2001. The Surface Specialists franchise program originated in 1982. Its principal business address is 621-B Stallings Road, Matthews, North Carolina 28105. There are no parents or affiliates required to be disclosed in this Item 1.
We franchise the right to own and operate “Surface Specialists” surface repaiir and refinishing businesses (sometimes referred to as a “Surface Specialists Business”) under the terms of the Franchise Agreement in the form included ih this disclosure document as, Exhibit C (the “Franchise Agreement”)., A Surface Specialists Business offers high quality repair and refmishing/resurfacing of kitchen and bathroom surfaces including bathtubs, shpwers, sinks, vanities, ceramic tile, countertops, fiberglass, cultured marble, acrylic, PVC/ABS and porcelain fixtures, wood, appliances and metal,surfaces, pools and spas. A Surface Specialists Business also offers whirlpool conversions, plumbing/mechanieal repair to whirlpool systems, safety conversions, acrylic tub liner and wall system installation, tub protection services, glass polishing services, granite and marble repair and polishing, stfippable cOaiting services, and vinyl repair services, door sill overlay and step through insert installation services. We have developed a surface repair and refinishing systehi that emphasizes value and high quality, and an operations system designed to maintain high quality standards in services offered through Surface Specialists Businesses. We have developed all Of these as part of the business system (the “Business System”), which you will receive the right to use during the term of the Franchise Agreemerit. We use and license certain service marks and trademarks, logos, trade dress and other commercial symbols, including the service mark “Surface Specialists” (collectively, the “Trademarks'). We may, in the future, modify or enhance the Trademarks as well as add new trademarks, service marks, logos, trade dress and other commercial symbols. Ihe purchase of a “Surface Specialists” franchise permits you: (i): to use our recognized Trademarks; (ii) to obtain access to the operational and management attributes of the “Surface Specialists” Business System, including confidential manuals describing guideliiies for the operation of a Surface Specialists Business (the “Operations Manuals”); and (iii) to receive the benefits of association with a franchise system, including various forms of training and operational assistance from us.
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Franchise Rating
Franchimp Summary Rating
9/10
Earning Transparency
7/10
Investment Accessibility
10/10
Summary of potential earnings
$307,721 / unit
Average Revenue During 2022Home Improvement & Remodeling
Franchise System Development
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Distribution of Surface Specialists Franchisee
Employee Contact Database
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Summary of Investment Costs
Upfront Franchise Fees
Minimum: $36,000 Maximum: $36,000
Upfront franchise fees are the one-time payments required to secure rights to operate under an established brand, typically ranging from $20,000 to $100,000+ depending on brand value.
These fees grant access to proprietary business systems, training programs, intellectual property rights, and often territorial exclusivity—essentially purchasing the blueprint for a proven business model.
While separate from ongoing royalties, investors should evaluate these fees against expected returns, comparing fee-to-earnings ratios across opportunities and assessing how effectively franchisors reinvest these funds into system improvements.
Total Investment Costs
Minimum: $43,200 Maximum: $56,000
Ongoing Fees
Ongoing franchise fees, typically structured as royalties ranging from 4-8% of gross sales, represent the continuous payments franchisees make to maintain brand affiliation and support services.
These recurring fees fund the franchisor's operational assistance, marketing initiatives, technology updates, and continued brand development—creating a partnership where the franchisor's revenue grows alongside the franchisee's success. In addition to royalties, franchisees often contribute to national advertising funds (usually 1-3% of sales) and may incur technology fees, supply chain markups, or renewal fees depending on the franchise agreement.
Investors should carefully analyze these ongoing costs within their financial projections, as they directly impact profit margins and cash flow throughout the entire franchise relationship.
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