Fazoli's is operated by Fazoli's Franchising Systems, LLC, based in 2470 Palumbo Drive, with its brand originating in 1991. The company franchises Fazoli's restaurants, which serve Italian fast food, including pasta dishes, sandwiches, pizza, salads, and breadsticks, in a quick-service dining format.
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Fazoli's provides a comprehensive support system designed to guide you from your first day of training through every stage of your business ownership.
From Item 11: Except as listed, Fazoli's Franchising Systems, LLC is not required to provide you with any assistance beyond what is described. Pre-opening obligations include site selection guidance, standard building plans, training programs, access to the Online Information Center, supplier approval, pre-opening advertising, cost-control procedures, and on-site opening assistance. Continuing obligations include access to the Online Information Center, defense of trademark challenges, restaurant consultations/inspections, operational guidance, and development/administration of advertising and marketing programs.
Provide site selection guidelines; provide 1 set of standard building plans; furnish training program; provide access to Online Information Center listing approved suppliers/distributors; approve suppliers/distributors; arrange pre-opening/opening advertising (franchisee reimburses $15,000); furnish cost-control procedures and chart of accounts; furnish on-site opening assistance (at least 1 representative for approximately 1 week, minimum 50 person hours).
Franchisee responsible for site selection and lease/purchase negotiation, subject to franchisor acceptance. Trade area analysis/sales projection/sales impact analysis may be required, costing up to approximately $15,000. Franchisor generally accepts or rejects a location within 30 days. Restaurant must open within 1 year from Franchise Agreement date unless otherwise agreed; typical time from signing to opening is 3-6 months (if location accepted) or 9-12 months (if not).
Franchisee pays 4% of Gross Receipts as a non-refundable advertising and marketing fee. Franchisor currently does not conduct regional or national advertising campaigns; fees are spent on local market advertising until such campaigns are introduced. From the 4% fee, 1.0% goes to agency compensation/production, with remainder allocated to media buys, local production, and franchise sales solicitation (estimated ~15%). Cooperatives may be formed for local advertising with contributions counted toward the 4% cap.
Franchisee must purchase/lease the Information System (hardware and software) as specified by franchisor, estimated to cost $47,000-$59,000. Includes Brink POS, Crunchtime, Google Apps, OLO, Punchh, Bite kiosk ordering, and WAN service. Franchisee must enter into a Brand Technology System Support Services Agreement, with annual fees ranging from $15,505 to $18,835 depending on services chosen.
Franchisor furnishes management training program before restaurant opening; training conducted at principal offices or certified training restaurant. Training programs: Hourly Manager Training (40-45 hours/week for 4 weeks) and Salaried Manager Training (45-50 hours/week for 6 weeks), both at Company Certified Training Restaurant. Each restaurant must have 4 management personnel trained (2 Salaried, 2 Hourly) before opening; Designated Manager must be ServSafe certified. Franchisee pays for travel, room, board, uniforms, training supplies, and employee wages during training; cancellation fee of $500 plus training material costs applies if cancelled within 2 weeks of class start.