HealthSource Chiropractic is operated by HealthSource Chiropractic, LLC, headquartered in P.O. Box 770050. The brand has offered franchises since February 2006 and provides chiropractic care along with complementary physical therapy and wellness services aimed at helping patients manage pain and improve overall health.
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HealthSource Chiropractic provides a comprehensive support system designed to guide you from your first day of training through every stage of your business ownership.
Item 11 details the franchisor's assistance, advertising, computer systems, and training obligations, including pre-opening and post-opening support, an initial training program, ongoing training, advertising fund administration, and computer/billing system requirements.
Before opening, the franchisor will designate the Protected Territory; review and approve/disapprove the proposed Clinic site (minimum 1,800 sq ft, typically in high-traffic strip malls); approve lease terms if required; furnish plans/specifications for layout, equipment, fixtures, decorations and signs; approve final construction plans; identify required products/equipment/suppliers; lend a copy of the Operations Manual; provide specifications for the computer and billing system; provide the initial training program and online learning credentials at no charge (franchisee pays food, lodging, travel); review/approve advertising; establish/maintain an Ad Fund; and review/approve management agreements for Clinic Management Businesses.
After opening, the franchisor provides guidance and assistance on authorized products, purchasing, local advertising/promotion, administrative/bookkeeping/accounting/inventory procedures, employee training programs, and equipment/fixture/sign specifications; continues lending the Operations Manual; issues/modifies System Standards; allows use of Marks and confidential information; indemnifies against certain claims; reviews/approves suppliers and distributors; provides ongoing/supplemental training programs (including a mandatory annual conference); reviews/approves advertising/marketing materials; administers the Ad Fund; and conducts inspections of the Clinic.
The initial training program includes self-directed virtual training and live classroom instruction (offered 4-6 times a year), with no tuition charge for required attendees (franchisee pays wages/compensation and, if applicable, travel/lodging). Self-directed training must begin no later than 120 days before opening, and all initial training requirements must be completed no later than 30 days before opening. Total training hours are 152 hours of classroom training and 51 hours of on-the-job training, covering topics such as Practice Management, Clinical Systems, Administrative Systems, Software, Marketing, Compliance, and Observation, held virtually/self-directed and at 'HealthSource University' in Avon, Ohio. Instructors include Anne Winters (35+ years training experience, 9+ years with the company) and Dr. Brady Schuyler (27 years in chiropractic, 19 years operating a HealthSource franchise, 9+ years training for the company). Franchisees must also attend a mandatory annual conference.
Franchisees may develop their own advertising at their own cost but must obtain written approval before use. Each Clinic must spend at least the greater of $3,000 or 5% of gross revenues per month on local advertising. Franchisor may establish an Ad Fund requiring a 2% of gross revenues contribution; during FY2025, the Ad Fund spent 11.4% on production, 47.7% on media placement, 40.4% on administrative expenses, and 0.5% on other expenses. There are currently no local/regional advertising cooperatives or advertising councils, though the franchisor reserves the right to establish them.
Franchisees must purchase and use a designated Computer System, currently HSWorx (published by HealthCore Technology, LLC), for customer management, accounting, billing, and credit card processing. Estimated initial cost ranges from $0 to $2,000. Monthly maintenance/support fee is at least $629.00 (estimated annual cost of at least $7,548.00). The franchisor has independent, unlimited access to Computer System data.