Cinnabon is operated by Cinnabon Franchisor SPV LLC, a subsidiary of FOCUS Brands Systems LLC, based in 5620 Glenridge Drive NE. The brand has offered Cinnabon Bakery franchises since April 2017. Cinnabon bakeries specialize in cinnamon rolls, along with related baked goods and beverages.
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Cinnabon provides a comprehensive support system designed to guide you from your first day of training through every stage of your business ownership.
Cinnabon provides franchisees with pre-opening and ongoing assistance, advertising programs, computer systems support, and training as described in Item 11 of the Disclosure Document.
Site selection review, review of Site Agreement, evaluation of co-branding/Host Facility requests, designation/pre-approval of General Contractor and Architect, review of plans and build-out, furnishing specifications for Goods, identification of Approved Suppliers, access to Manuals and know-how, initial training, approval of grand opening materials, and approval of Bakery opening.
Continued identification of Approved Suppliers, review of proposed suppliers and goods, Ad Fund management, updates to Standards and Manuals, review of advertising, general support services, relocation review, and remodeling review.
Franchisor may conduct national/regional advertising; franchisees contribute 2.5%-3% of Net Sales to an Ad Fund (not exceeding 5% combined with Local Marketing Obligation); franchisor administers the Ad Fund, Advertising Cooperatives, and Digital Marketing programs; franchisees must also meet a Local Marketing Obligation and Grand Opening Advertising requirements.
Franchisees must purchase, lease, and/or license a Computer System including POS System, hardware, software, and related equipment meeting franchisor Standards, with estimated total costs ranging from $10,500 to $32,000 for Full Bakeries, with ongoing license, support, and maintenance fees.
Confidential operations Manuals containing mandatory and suggested specifications, standards, and operating procedures, provided electronically through a Learning Management System, remaining the property of the franchisor.
Required Trainees must complete a Management Training Program covering Food Safety, Station/Position Training, Service Program, Shift Management, Administrative tasks, and Marketing/Off Premise topics, totaling 25 hours of classroom training and 60-100 hours of on-the-job training depending on Bakery type, conducted via online modules and Certified Training Locations.
For the first two Bakeries, the Initial Franchise Fee includes on-site opening training and assistance; additional on-site training is available for a fee of $500 per trainer per day plus travel and living expenses.
Franchisor may conduct ongoing conferences, conventions, webinars, and refresher training sessions, which required personnel must attend, with fees ranging from $0 to $2,500.