Signal 88 Security is operated by Signal 88 Franchise Group, Inc., based in 3880 S. 149th Street, Suite 102. The company provides security services including security patrols and surveillance, security consulting, executive protection, and training in personal safety, risk avoidance, and threat management for the workplace. Franchisees operate under the Signal 88 Security name using a system that includes trained personnel, patrol and guard management software, and standardized operating procedures.
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Signal 88 Security provides a comprehensive support system designed to guide you from your first day of training through every stage of your business ownership.
Signal 88, LLC provides assistance and training to franchisees, including pre-opening obligations, ongoing operational support, advertising direction, required computer systems, and an initial and ongoing training program.
Before opening, Signal will: designate the franchisee's territory and lots; grant access to the System; grant a license for trademarks and trade names; grant a license for Promotional Materials; train the franchisee and up to two designated managers in the franchise training program; provide electronic access to the confidential Franchise Performance Manual; and cooperate in registration of the Name as a trade name if required by the franchisee's state.
During operation, Signal will make available standard specifications for fixtures, furnishings, and signs; provide billing services and assist in collection of accounts receivable; make available additional training programs and refresher courses; review submitted advertising; and review proposed leases if a physical office is required. Signal also generally provides continuing advisory support including sales/marketing developments, operational techniques, and System bulletins, though not contractually required to do so.
Signal directs all regional and national advertising, promotional, and marketing programs and creates materials for franchisee use. Franchisees may advertise locally with prior written approval. Franchisees must pay a non-refundable Franchise Support Fee equal to 5% of monthly Gross Revenue, part of which funds advertising-related costs, though it does not constitute a formal advertising fund. No advertising fund existed during the most recent fiscal year, and no more than 1% of advertising funds are used to solicit new franchise sales.
Franchisees must purchase a mobile device with mobile internet connectivity (~$3,000 initial cost, ~$100/year maintenance) capable of running the integrated patrol and guard management system software. Franchisees must use the Company's CRM systems and tools at no additional cost, and use an assigned Signal email account. Use of the ALN online platform (up to $100/month) is encouraged but not required. The Company has independent access to franchisee records stored on required computer systems.
Franchisees must maintain adequate hardware/software for required internet bit speeds and are prohibited from establishing their own website or internet presence except as approved. Only Company-assigned or approved domain names/sites may be used, and any social media or website presence requires prior written approval and adherence to System standards.
Prospective franchisees may review the Franchise Performance Manual (viewable only online) upon request and execution of a confidentiality/non-disclosure agreement.
Franchisees are responsible for securing their own Business Location and financing; Signal has no obligation to assist in site selection but reviews final lease terms for required clauses protecting its interests (e.g., right to enter premises, collateral assignment of lease, right to cure defaults, right to acquire fixtures at fair market value, and sublease/assignment rights).
Franchisees must begin operating within 90 days after the Agreement's effective date, typically taking about 45 days to become operational, depending on factors like licensing and equipment installation.
Franchisees and up to two managers must complete an initial training program before opening, included in the Franchise Fee. Training consists of one week (Training Week) of classroom instruction in Omaha, Nebraska, covering business model, operations (technology, standards & compliance, management, patrol/dedicated training), marketing, sales, and administration, totaling 21 hours classroom and 42 hours on-the-job/field training (63 total hours). For first-time owners, airfare and hotel for up to two people are covered, along with Field Training support during Launch at no extra charge.
Signal may provide additional mandatory or optional training programs, refresher courses, and seminars addressing new services, techniques, or common operational issues. Franchisees are responsible for their own travel and lodging expenses for ongoing training (unlike the initial Training Week). Periodic virtual training and consultation are provided via phone, email, or web conference.