
Giordano's is operated by VPC Pizza Franchise, LLC, based in Chicago, Illinois. The brand has offered franchises since 1980 and provides restaurants that specialize in the preparation and sale of stuffed deep dish pizza and thin-crust pizza, pasta, sandwiches, salads, appetizers and other related food products.
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Giordano's provides a comprehensive support system designed to guide you from your first day of training through every stage of your business ownership.
Franchisor's Assistance, Advertising, Computer Systems and Training provided to franchisees
Evaluate proposed Site and issue no-objection letter within 30 days; review lease for premises; consult on construction and interior leasehold improvements, providing preliminary plans; provide list and specifications for equipment, fixtures, furniture and furnishings; provide list of approved suppliers and specifications for paper goods, promotional materials, supplies and inventory; provide training program in operation of a Giordano's Restaurant (cost of travel, food, lodging borne by franchisee); provide access to confidential Operations Manual.
Estimated interval of 6 to 12 months between signing Franchise Agreement and opening; must open within nine months (Limited Service) or twelve months (Full-Service), with possible 6-month extension under certain conditions.
Provide at least two qualified employees for opening and post-opening training and assistance at no cost (other than per diem fees for additional training); provide additional training programs, refresher courses or on-the-job training; provide guidance via field visits, telephone or written communication; furnish amendments/revisions to Manual; provide information about newly developed products, supplies and methods.
Franchisee must submit complete site report; franchisor evaluates criteria such as demographics, traffic patterns, competition, and delivers written evaluation within 30 days; franchisor must review and approve lease before execution.
Franchisee must adhere to advertising regulations, use only approved materials, spend at least $1,000 per month on local advertising, and pay mandatory Advertising Fee; franchisor and/or Advertising Affiliate direct national/regional advertising activities and may form Local Co-op or advertising council.
Management Team (General Manager, assistant manager, and for Full-Service also Kitchen Manager) must attend required training; Franchisee or General Manager must attend Owner's Training Program (2-3 weeks) at Giordano's Pizza Academy in Chicago.
Restaurant General Manager and Kitchen Manager must attend 8-week Restaurant Management Initial Training Program including 5 weeks pre-opening training at Pizza Academy, 2 weeks pre-opening and 1 week post-opening training at franchisee's Restaurant.
Pizza cooks, line cooks, and delivery/carry-out employees must attend Pre-Opening Training Program ranging from 5 to 10 days depending on role, completed 2-3 weeks before opening.
Includes Back Kitchen & Preparation, Pizza Line, Cashier/Telephone/Hosting, Administrative, and Opening & Closing Restaurant, totaling 70 hours classroom and 250 hours on-the-job training, conducted at Giordano's Pizza Academy, Training Restaurant, and franchisee's Restaurant.
Franchisee must use required computer equipment, point-of-sale software, and online programs (e-commerce, delivery dispatch, loyalty, gift card); may not establish own website or advertise online without consent; must maintain IT support relationship meeting security standards.
Current Operations Manual has 41 chapters containing 73 pages, with Table of Contents attached as Exhibit E.