
Wow 1 Day Painting is operated by WOW 1 DAY PAINTING LLC, a subsidiary of WOW-1DAY! Painting Inc., based in 301 - 887 Great Northern Way. The company grants franchises for commercial and residential painting services designed to complete most projects within one day. Franchisees receive proprietary software, training, marketing programs, and access to a centralized Sales Center that manages scheduling, customer follow-up, and reporting within an assigned territory.
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Wow 1 Day Painting provides a comprehensive support system designed to guide you from your first day of training through every stage of your business ownership.
Item 11 details the assistance, advertising, computer systems, and training the Franchisor provides to franchisees of WOW 1 DAY PAINTING.
Before opening, the Franchisor designates a protected Territory, provides artwork and approved supplier lists for marketing materials and vehicle graphics, provides an initial inventory of supplies, provides electronic access to the confidential Operations Manual (111 pages), and provides an initial training program for the Principal Operator and required officers/directors/shareholders.
During operation, the Franchisor provides electronic access to the Operations Manual, access to the Sales Center, access to the proprietary CRM System, administers the Sales, Marketing & Technology Fund, provides marketing materials and sales aids, coordinates periodic training programs, conducts periodic inspections and evaluations, and provides general advice, assistance and field support.
The initial training program covers all aspects of the business operating system through both in-class and in-field training. Fifteen business days of training generally take place at the head office in Vancouver, BC, and five business days take place within the franchisee's Territory. There are five phases of initial training plus a sixth phase of production training, covering topics such as customer experience, paint systems and failures, estimating, sales process, sales center, budget and financial planning, production training, technical painting training, trade partner training, and pipeline application.
Franchisees may provide initial training to their employees in accordance with the Operations Manual, but the Franchisor reserves the right to require such employees to attend Franchisor training at any time, potentially subject to a training fee.
If a franchisee is not operating in full accordance with the System and Franchise Agreement, the Franchisor may send representatives to conduct retraining, with the franchisee responsible for the then-current training fee and reimbursement of out-of-pocket costs.
Franchisees, Principal Operators, employees and representatives must attend periodic refresher, service, management and other required training courses as determined by the Franchisor, with the franchisee responsible for training fees and related travel and living expenses.
Franchisees must contribute 5% of Gross Revenue to the Sales, Marketing & Technology Fund, which the Franchisor administers for costs including call center and technology platforms, media purchases, advertising and marketing agencies, national account management, and fund administration expenses.
Franchisees must maintain a high speed internet connection and required Computer Systems (laptop or tablet, printer, digital camera), estimated to cost $1,000 to $3,000 initially and about $500 per year for upgrades. The Franchisor provides access to the proprietary CRM System and trains franchisees on its use; O2E Brands maintains the CRM System.
Franchisees must operate exclusively from the Franchised Location within their Territory, requiring a minimum of 200 square feet of storage space plus 150 square feet of office space. The Franchisor does not assist in selecting or approving the Franchised Location.
The typical length of time between signing the Franchise Agreement and opening the Franchised Business is 5 to 12 weeks, depending on factors such as availability for training in Vancouver, BC and securing storage and administrative space.